Questions and Support

i am a member of carrie underwoods fanclub but havent been able to get on the site to renew membership so what can i do because i hate to have to join as a new member when i have been a member for a year last decemeber. i sent sparkart 4 emails on the subject and sent them a letter about it with no answer so i thought maybe you can help me orsomething!!my email is janjan19692007@yahoo.com.and my member number is 20438!! i would love any help on this please!!

thanks
jan bowman
carrie fan!!!